Privacy Policy
Future Luxury Properties L.L.C (the “Company”, “we”) respects the privacy of the visitors to its website flpuae.com and its clients. This policy explains the data we collect, how we use it, who we share it with, how long we keep it, and your rights regarding it.
1. Data we collect
- Data you provide: Name, phone number, email address (optional), and any notes you write in contact forms or via WhatsApp or phone.
- Visit source data: The page you registered from, the project you showed interest in, and advertising campaign information (UTM) and the referring source, to know how you reached us.
- Technical data: IP address, device and browser type, and the approximate country (used, for example, to suggest the country code in the phone field).
2. How we use your data
- Contacting you about your request and providing you with prices, payment plans and project details.
- Coordinating project visits and appointments with our advisors.
- Sending relevant property offers and updates by phone, WhatsApp, email or text message; you can ask us to stop them at any time.
- Improving our website and services and measuring the performance of our marketing campaigns.
3. Who we share your data with
- Our sales and advisory team Through the customer relationship management (CRM) system we use.
- The real estate developer The owner of the project you are interested in, when needed to complete a booking, provide you with an official offer or arrange a visit.
- Technical service providers They help us operate the website, email, forms, automation tools and analytics, and are bound to process data on our behalf only.
- Official authorities When the law requires it.
We do not sell your personal data to any third party.
4. Cookies and measurement tools
The website may use cookies, measurement and analytics tools and advertising tools to understand how the site is used and measure the effectiveness of campaigns. You can control cookies from your browser settings.
5. Data retention period
We keep contact data for as long as you are interested in our services and for a reasonable period after the last contact, as needed for marketing and operational purposes, or for the period required by law. You can request deletion of your data at any time under the next section.
6. Your rights and privacy requests
You have the right to request access to your data, or to correct or delete it, or to stop marketing messages. Send your request to [email protected] and we will reply within a reasonable period after verifying your identity.
7. Data security
We use appropriate technical and organisational measures to protect your data, such as encrypting the connection to the website (HTTPS) and restricting access to data to authorised employees. However, the security of any transmission over the internet cannot be absolutely guaranteed.
8. Data processed outside the UAE, and visitors from the EU and UK
Some of the service providers we use, such as Google, Meta and Zapier, may store or process your data on servers outside the United Arab Emirates. We use them only for the purposes described in this policy.
If you are in the European Union or the United Kingdom, you have the right to access your personal data, to have it corrected or deleted, to object to its processing, and to withdraw your consent at any time. To exercise any of these rights, write to [email protected].
9. External links
The website may contain links to other sites (such as developers’ websites, WhatsApp or Google Maps). We are not responsible for the privacy policies of those sites.
10. Changes to this policy
We may update this policy from time to time, and the update is published on this page with the date of the last modification.
11. Contact
Future Luxury Properties L.L.C — Office 3109, Churchill Tower 1, Business Bay, Dubai, United Arab Emirates
Email: [email protected] — WhatsApp: +971 56 155 5900